Insights

Notes from the newsroom and the writing desk.

Practical pieces on public relations, content, websites, apps and custom software — written by the people who do the work, not by a content mill.

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Guides worth keeping

The pieces clients come back to before commissioning work. These stay current, and we update them as things change.

How much does a website cost in Mumbai?

Quotes for the same website routinely differ by a factor of ten in this city. That is not because one developer is greedy and another is kind. It is…

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Custom software or off-the-shelf: how to decide

Developers say build. Software vendors say buy. Both are selling. The decision is actually simple once you ask what the software is for: running the…

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Messaging conversation open on a phone

How to choose an AI chatbot developer

Ask a chatbot vendor what happens when the bot does not know the answer. The reply tells you, in about ten seconds, whether they have ever run one in…

By Gautam Sahijwala →
Laptop showing code on a desk

How to choose a software development company

Websites can be replaced in a month. Custom software holds your data and your processes, which means a bad choice here is not a bad year — it is…

By Gautam Sahijwala →
Laptop showing website code on a desk

How to choose a website development company in Mumbai

The expensive mistake is almost never the price. It is discovering, two years later, that you do not own the domain, cannot edit a word without raising a ticket, and…

By Gautam Sahijwala →
Stack of business newspapers on a desk

How to choose a PR agency in Mumbai

I spent thirty years receiving pitches from agencies. The good ones were a small minority, and what separated them had nothing to do with the size of their client…

By Deepak Sahijwala →
Notebook and pen beside notes on a desk

How much does PR cost in Mumbai?

We are not going to print a rupee figure we cannot source. What we can do is explain exactly what you are being charged for, which is more useful when you are holding…

By Gautam Sahijwala →
Laptop and notes on a desk during a project briefing

How to choose a content writing agency

Writing is the one service where you can assess the work before you buy it. Almost nobody does, because they ask for samples and then skim…

By Gautam Sahijwala →
Stack of business newspapers on a desk

What digital PR actually is, and how it earns links

For thirty years I decided which stories ran. Nobody ever persuaded me with a backlink target. They persuaded me with something my readers would want to…

By Deepak Sahijwala →
Search performance data on a computer monitor

SEO services in Mumbai: what the work actually involves

Most of what gets sold as SEO in this city is a monthly PDF. The work that actually moves a site is unglamorous, largely invisible to the client, and slower than anyone…

By Gautam Sahijwala →
Notebook and pen beside notes on a desk

How to choose an SEO agency in Mumbai

Almost nobody shopping for SEO is equipped to evaluate SEO. That is the entire problem, and every bad agency in this city quietly depends on…

By Gautam Sahijwala →
Laptop showing code on a desk

Custom software or off-the-shelf: how to decide

Developers say build. Software vendors say buy. Both are selling. The decision is actually simple once you ask what the software is for: running the business, or running…

By Gautam Sahijwala →
Data on a computer monitor

Eight signs your business has outgrown spreadsheets

Spreadsheets are the most successful business software ever written, and that is the problem. They stretch so far that most teams only notice the damage long after the…

By Gautam Sahijwala →
Laptop showing website code on a desk

How much does a website cost in Mumbai?

Quotes for the same website routinely differ by a factor of ten in this city. That is not because one developer is greedy and another is kind. It is because they are…

By Gautam Sahijwala →
Smartphone home screen showing a grid of apps

How much does it cost to develop an app in Mumbai?

Search this question and you will find confident price tables from a dozen agencies, none of which agree. Here is what app development cost in Mumbai actually depends…

By Gautam Sahijwala →
Reviewing a mobile app design on a phone

How to choose an app development company in Mumbai

Search "app developers in Mumbai" and you get hundreds of companies, all claiming the same things. The differences only show up once you know which questions separate a…

By Gautam Sahijwala →
Laptop showing app code on a desk

Native or cross-platform: how to choose for your app

This decision gets made badly in two directions: teams pay for two native apps they did not need, or force a graphics-heavy product through a cross-platform codebase and…

By Gautam Sahijwala →
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